CVE-2026-124025
MEDIUM
NVD
CVSS Score
4.3
Severity
MEDIUM
Published
Nov 06, 2026
Vendor
unknown
Description
Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability in TicketController::ticket_print and the pdfThread endpoint that fails to verify ticket department or assignment. Authenticated agents can request arbitrary ticket ids via GET /ticket/print/{id} to render PDFs of other departments' tickets, including full conversation threads.
References
- https://github.com/faveosuite/faveo-helpdesk
- https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/helpdesk/TicketController.php#L490
- https://github.com/faveosuite/faveo-helpdesk/commit/408076c7fa921133920decceec306b194affdcee
- https://github.com/faveosuite/faveo-helpdesk/issues/8369
- https://github.com/faveosuite/faveo-helpdesk/releases/tag/v2.0.4.RC.1